Shipping policy
Shipping Policy
This Shipping Policy applies to orders placed through https://5858gm.com/.
Delivery Area
5858gm ships to the United States.
[CONFIRM: specify whether Alaska, Hawaii, U.S. territories, APO/FPO addresses, and PO Boxes are supported, together with any service restrictions or different delivery estimates.]
Any address or product restrictions must be disclosed before purchase. Please contact us before ordering if you are unsure whether delivery is available to your address.
Order Processing
Our order processing time is 3 business days after successful payment and receipt of the information needed to fulfill the order.
Business days mean Monday through Friday, excluding applicable U.S. public holidays. Orders placed on weekends or holidays begin processing on the next business day.
If an order requires additional information or cannot be fulfilled within the stated timeframe, we will contact you with the available options.
Transit and Estimated Delivery
After dispatch, estimated transit time is 7–10 business days.
The total estimated delivery time is therefore 10–13 business days, consisting of 3 business days for processing plus 7–10 business days in transit.
These estimates are not guaranteed delivery dates. Carrier disruptions, severe weather, holidays, address problems, or other circumstances may affect delivery. We will not use a delay notice to remove any rights you have under applicable law.
Shipping Charges
[CONFIRM: insert the exact shipping charge, any free-shipping threshold, how that threshold is calculated, and any location or product surcharges.]
All applicable shipping charges are displayed at checkout before payment. Any advertised shipping offer must match the checkout charge and its stated eligibility conditions.
Shipment Tracking
When tracking is available, shipment details will be sent to the email address provided at checkout. Tracking updates may take time to appear after a shipping label is created. A label alone does not confirm that a carrier has received the package.
Contact us if you have not received shipment information after the stated processing period.
Address Changes
Please check your delivery address carefully before ordering. To request a change, email us promptly with your order number and corrected address.
We cannot guarantee that an address can be changed after fulfillment has begun or a package has entered the carrier’s network. We will explain any available options and applicable costs before taking an action that would incur additional charges.
Delayed or Missing Packages
If your order has not arrived within the estimated delivery period, contact us so we can investigate.
If tracking shows delivery but you cannot locate the package, check the delivery location and ask other household members or building management, then contact us. We will review the shipment information and work with the carrier as appropriate. A tracking status does not, by itself, determine the outcome of every claim.
Where we cannot ship within the promised timeframe, we will provide any delay notice, cancellation option, and refund required by applicable law.
Damaged Packages and Fulfillment Errors
Contact us if an item arrives damaged, defective, incorrect, or incomplete. Keep the item and packaging where reasonably possible, and provide your order number and a description of the problem.
We will investigate and arrange an appropriate resolution under our Return & Refund Policy. Customers do not bear return shipping costs for approved returns.
Contact
5858gm
Email: daphnegreenholtmmd@hotmail.com
Phone: +1 541-386-0763
Business address: 15528 NE Halsey St, Portland, OR 97230, United States